Samples will be dispatched within 2 -3 working days.
For sample deliveries outside the UK Mainland, sample deliveries can take up to 2 weeks.
Our samples are A4 as standard, but if your require a larger sample please email us an email with SAMPLE in the subject line to hello@bearandbeau.com and we will do our best to accommodate.
We hold a limited amount of stock depending on current demand. If we have stock available we will dispatch within 3 working days. If no stock is available, upon receipt of your order, we will arrange for your wallpaper to be printed. The wallpaper can take upto 6 weeks to be printed and delivered to our studio.
We then inspect the wallpaper and dispatch it to you.
We want you to give you outstanding service so we will always deliver your order as quickly as we possibly can. We will also keep you updated throughout the production process and let you know the progress of your order.
A tracked delivery service will always be used to ensure that your items arrive to you promptly and safely. Either Parcel Force, DPD or UPS.
Prints without any personalisation will be sent out to you within 5 working days please allow 2 weeks for personalised prints these are sent to a specialist printers and can take 5 days to return to our studio.
We are pleased to offer free delivery on all UK orders. For orders outside of the UK, please contact us directly at hello@bearandbeau.com with INTERNATIONAL in the subject line
Samples will be dispatched within 2 -3 working days.
For sample deliveries outside the UK Mainland, sample deliveries can take up to 2 weeks.
Our samples are A4 as standard, but if your require a larger sample please email us an email with SAMPLE in the subject line to hello@bearandbeau.com and we will do our best to accommodate.
We hold a limited amount of stock depending on current demand. If we have stock available we will dispatch within 3 working days. If no stock is available, upon receipt of your order, we will arrange for your wallpaper to be printed. The wallpaper can take upto 6 weeks to be printed and delivered to our studio.
We then inspect the wallpaper and dispatch it to you.
We want you to give you outstanding service so we will always deliver your order as quickly as we possibly can. We will also keep you updated throughout the production process and let you know the progress of your order.
A tracked delivery service will always be used to ensure that your items arrive to you promptly and safely. Either Parcel Force, DPD or UPS.
Prints without any personalisation will be sent out to you within 5 working days please allow 2 weeks for personalised prints these are sent to a specialist printers and can take 5 days to return to our studio.
We are pleased to offer free delivery on all UK orders. For orders outside of the UK, please contact us directly at hello@bearandbeau.com with INTERNATIONAL in the subject line
Samples will be dispatched within 2 -3 working days.
For sample deliveries outside the UK Mainland, sample deliveries can take up to 2 weeks.
Our samples are A4 as standard, but if your require a larger sample please email us an email with SAMPLE in the subject line to hello@bearandbeau.com and we will do our best to accommodate.
We hold a limited amount of stock depending on current demand. If we have stock available we will dispatch within 3 working days. If no stock is available, upon receipt of your order, we will arrange for your wallpaper to be printed. The wallpaper can take upto 6 weeks to be printed and delivered to our studio.
We then inspect the wallpaper and dispatch it to you.
We want you to give you outstanding service so we will always deliver your order as quickly as we possibly can. We will also keep you updated throughout the production process and let you know the progress of your order.
A tracked delivery service will always be used to ensure that your items arrive to you promptly and safely. Either Parcel Force, DPD or UPS.
Prints without any personalisation will be sent out to you within 5 working days please allow 2 weeks for personalised prints these are sent to a specialist printers and can take 5 days to return to our studio.
We are pleased to offer free delivery on all UK orders. For orders outside of the UK, please contact us directly at hello@bearandbeau.com with INTERNATIONAL in the subject line
U.K. Delivery is Free. Please allow 3-5 working days as standard.
PRIVACY
Bear and Beau respects your privacy and is committed to protecting your personal data.
This privacy policy notice will inform you as to how we protect your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
Who is the controller of your personal data?
The British company, Bear and Beau, is the controller of the personal data you submit to us.
We do not own your data.
Please contact our data privacy manager below, if you have any questions about this privacy notice
or if you wish to exercise your legal rights.
Contact Details
Full name of legal entity: Bear and Beau. Name of data privacy manager: Corinne Caddy-Townshend.
Email address: Corinne@bearandbeau.com Postal Address: Bear and Beau,
9 St James Road, Sutton, Surrey, SM1 2BB.
You can contact us at any time to:
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Request access to information that Bear and Beau has about you.
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Correct any information that Bear and Beau has about you.
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Delete any information that Bear and Beau has about you.
How do we use your personal data?
We will only ever use your personal data when the law permits us to.
Your personal data will be used only for the following:
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When we need to fulfil the contract we have entered with you (delivery your goods).
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When we need to contact you, to update you on the progress of your order.
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To deliver relevant marketing communications through our mailing list – which you have willingly consented to receive. (This is what we call marketing, we may use your identity, technical and usage data to form a view on what we think you may be interested in receiving from our mailing list.)
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Where we need to comply with a legal or regulatory obligation.
We do not use your data to make automated decisions.
Third parties
We do not share your personal data with any company outside of:
‘Wix’ the platform on which this website is created.
‘Mailchimp’ which is used for delivering our newsletter to you.
‘Stripe’ and ‘Paypal’ which are used for processing transactions.
Opting Out
You can opt out of our marketing emails at any time, by clicking the opt-out / unsubscribe links on any marketing message sent to you.
You may also contact us directly and we will remove you from our marketing campaign.
Cookies
You can set your browser to refuse all or just some cookies. You can also set alerts for
when websites set or access cookies.
We use cookies to provide the best experience possible and to support our
affiliate marketers in generating a commission for them when an order is placed with Bear and Beau,
through a link that they have provided on their site. None of your personal, contact or
financial data is accessible to the affiliate. Only technical data,
which is stored for the length of the cookies window, to enable them to earn a commission on any
sales that are made as a result of the click to our website from their link.
For more information about the cookies we use, please see our full cookie policy.
International transfers
We do not transfer your personal data outside of the European Economic Area (EEA).
Data security
We have appropriate security measures to protect your personal information. To protect it from
being accidentally lost, used or accessed/used in any unauthorised way.
We have procedures to deal with any suspected data breach and will notify you of any breach
where we are legally required to do so.
Data retention
Bear and Beau only retains your data for as long as necessary to fulfil the purposes we
collected it for unless required by law.
We will retain and use the information as necessary to comply with all of our legal obligations,
to resolve disputes and to enforce our agreements.
Your legal rights
Under GDPR, you have the rights to:
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Be informed of exactly how your personal data is being used by Bear and Beau.
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Know exactly what information is being stored by Bear and Beau
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Rectify the data we have stored if it is inaccurate or incomplete.
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Have us erase all of your data without a specific reason.
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Request restriction of processing your personal data.
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Request transfer of your personal data.
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Object to your personal data being used.
We may need to request specific information from you to help us to confirm your identity and to
ensure your right to access your personal data. This is a security measure to ensure that only
you are able to access your own personal data.